Brentford v West Ham United matchday guide

Site security partner DeterTech will be giving away a free forensic marking kit to the first 100 cyclists that use our temporary bike park. Kits can be used to tag your bike, or valuables, with a unique liquid code that identifies items as yours in cases of theft.

For more information and general advice about cycling to the Gtech, visit the Bike to Brentford page.

Deaf Awareness Week, 4 May

Deaf Awareness Week begins on 4 May, and players have been learning British Sign Language with the support of Brentford FC Community Sports Trust.

Keep an eye on our stadium screens to see how Dango Ouattara, Kaye Furo, and Romelle Donovan got on with their lessons, and find out what Brentford is doing to promote deaf inclusion in our community.

Travel

Train

No planned disruption is scheduled for matchday.

You can use the TfL journey planner or Citymapper to plan your journey to and from the match.

Parking

We advise you to take public transport to the match where possible.

You can pre-book parking through our website for secure parking on matchday. No reserved parking is available to supporters unless a space has been pre-booked.

Digital ticketing – download your ticket in advance and arrive early to avoid queues

Tickets for home fans are fully digital and accessible on any smartphone.

To help you get into the stadium smoothly, we advise all fans to:

• Download your ticket onto your phone before you arrive, so it’s ready at the turnstile without the need for internet connection
• Arrive early to avoid queues and get discounts on food and drink (see deals below)

For any questions on the day, the box office opens at 11am. For guidance and FAQs on how to download your digital ticket, use the resources on our website.

Join our free stadium wi-fi

Use the free stadium wi-fi to access your digital tickets, get live match updates, or enjoy exclusive content through the Brentford FC app. Connecting is simple and quick, just input your name, date of birth and email address.

Brentford Penguins doughnut giveaway

Brentford Penguins, a dedicated football club for young people with Down’s Syndrome founded by former Bees player Allan Cockram, will be on site with their Little Yellow Van, giving away a free doughnut to every fan that purchases a pair of Brentford Penguins socks.

Find their van before kick-off outside the Bees Superstore, on the M4 side of Lionel Road South.

Speak to BIAS in east stand

One of Brentford’s official supporters’ groups, BIAS (Brentford Independent Association of Supporters), will be in the east stand throughout matchday. Visit their stall to find out more about their work and how fans’ voices are helping shape the future of the club.

Find out more about Brentford’s official fan groups.

Try our new barbecue-style grill in the north stand

We’re trialling new food options in the north stand for this matchday. Let our team know what you think!

• Grilled lamb kofta, toasted flatbread, tomato salad, pickled red onion, roasted garlic yoghurt sauce, sriracha - £10.50
• Texan barbecue grilled soy steak, celery and apple slaw, American cheese, toasted brioche bun - £10.50
• Bundle: main meal with a cherry and blackberry cider - £14.95

Early bird offers and post-match deals on food, alcoholic and soft drinks

A reduced-price early bird offer is available on food and drink.

Concourse offers are available 30 minutes after turnstiles open, 1.30pm-2pm:

• £4.50 on all alcoholic drinks
• £1.95 on all soft drinks
• £4.50 on all food items (excluding guest caterers)

Premium area offers are available for one hour after turnstiles open, 12.30pm-1.30pm:

• £4.50 on alcoholic drinks (excluding cocktails, wines or spirits)
• £1.95 on all soft drinks
• £2 off select food items (£4.50 for all food items in the Dugout except confectionary and doughnuts)

After the match, The Dugout bar in the south stand will be open for Bees fans to enjoy, with 20 per cent off all food and drink until 8pm (bar close at 7.45pm).

BeeOrder

Use BeeOrder to skip the pre-match queues and request food items from other menus across the stadium.

Access BeeOrder on the Brentford app to pre-order food and drink 72 hours before matchday.

Items ordered on BeeOrder can only be collected pre-match, but you can beat the queues with access to our dedicated BeeOrder collection points.

Our self-service screens remain available to fans pre-ordering food for collection at any time.

Download the Brentford app for iOS or Android here

Countdown to kick-off - the timings you need to know

10am: Hive Superstore opens (closes 6pm)

11am: Box office opens for all matchday enquiries (close at half-time, open for 30 minutes after full-time)

12.30pm: Bike to Brentford – temporary parking opens; DeterTech giveaways

12.30pm Visit Tampa Bay takeover activities start

12.30pm: Premium doors open (early bird offers on food and drink until 1.30pm)

1.30pm: General admission doors open (early bird offers on food and drink until 2pm)

3pm: Kick-off

Half-time: Fan competition to win a holiday to Tampa Bay, Florida

8pm: The Dugout closes (bar closes at 7.45pm)

Please note our list of items that are not permitted into the stadium, including large bags and suitcases.